Promoting district administration and
enhancing community building
Home Affairs Department

Exemplary Services@Gov
2011

Promoting district administration, enhancing community building, serving the public and co-ordinating emergency relief services are the missions and responsibilities of the Home Affairs Department (HAD) and its District Offices. The HAD assists Government departments to understand the community's aspirations as well as district needs and formulate policies. The department also strives to improve district facilities and environment for the well-being of the community.

Promoting the development of district administration

District administration is a key Government policy. In promoting the development of district administration, the HAD provides support to and publicise the work of District Councils (DCs). The department encourages public participation in community affairs to foster community spirit in the neighbourhood and to enhance the sense of belonging in the community. The HAD also assists DCs and local organisations in organising a wide range of activities, as well as publicity and promotional campaigns in support of various Government's policies.

Enhancing community building

The District Minor Works Programme is one of the major initiatives to improve district facilities and the living environment with a view to enhancing the quality of life among members of the public. Since its launch in 2007, over 2,060 projects have been implemented to meet the community's needs and serve the overall interest of the community. They cover major highlight projects, provision and enhancement of recreational and leisure facilities, beautification projects etc. The HAD also endeavours to enhance the living environment by facilitating more effective management of buildings by owners through assisting them in forming owners' corporations and the introduction of the Building Management Provisional Advisory Service Scheme for owners of old buildings etc.

Serving the public

The department is an important bridge between the Government and the public. There are 20 Public Enquiry Service Centres (PESCs) throughout the territory to provide information and answer general enquiries on Government services as well as offering various services such as administering declarations for private use, providing free legal advice and advice on rental matters. In 2010, PESCs have provided services on more than 1.6 million occasions.

Coordinating emergency relief services

In the event of major incidents, natural disasters and typhoons, the HAD's emergency support services will immediately spring into action. Where circumstances warrant or in the case of major incidents, various other support services will be provided such as setting up inter-departmental help desks at the scene or in hospitals to coordinate emergency relief efforts, close liaison with other Government departments and non-governmental organisations in ensuring well-coordinated support and aftercare services to members of the public affected.

With the active participation of 18 District Councils, about 1,000 activities were organised under the 'Vibrant People, Harmonious Community Activities' in 2010-11 to promote the themes of 'Get into Vitality', 'Get into Creativity', 'Get into Harmony' and 'Get into Discovery'.
With the active participation of 18 District Councils, about 1,000 activities were organised under the "Vibrant People, Harmonious Community Activities" in 2010-11 to promote the themes of "Get into Vitality", "Get into Creativity", "Get into Harmony" and "Get into Discovery".
A highlight under the 'Vibrant People, Harmonious Community Activities' programme, the 'Dragon Boat Family Carnival' was organised to enhance community harmony, encourage participation in cultural and sports activities, and boost local tourism.
A highlight under the "Vibrant People, Harmonious Community Activities" programme, the "Dragon Boat Family Carnival" was organised to enhance community harmony, encourage participation in cultural and sports activities, and boost local tourism.
The rain shelter at Kau Wai Village is an example of the District Minor Works Programme to improve the district facilities and living environment to meet local needs.
The rain shelter at Kau Wai Village is an example of the District Minor Works Programme to improve the district facilities and living environment to meet local needs.
The Public Enquiry Service Centre of the HAD in various districts are an effective communication channel between the Government and the public.
The Public Enquiry Service Centre of the HAD in various districts are an effective communication channel between the Government and the public.