The Prize Presentation Ceremony of the Civil Service Outstanding Service Award Scheme 2019 was held on 10 December 2019. Awards under the 2019 Scheme were presented at three levels, namely –

• the inter-departmental Partnership Award for bureaux/departments that had succeeded in achieving notable service enhancement through collaboration;
• the Departmental Service Enhancement Award (further divided into Large Department and Small Department categories); and
• the team awards, comprising five categories, namely General Service, Specialised Service, Regulatory Service, Crisis Support and Internal Support.

The adjudication adopted a rigorous two-stage process. The boards of adjudicators at the first stage consisted of experts and practitioners from the relevant fields. At the second stage, Legislative Councillors and District Councillors, representatives from professional bodies and staff side members of the Central Consultative Councils of the Civil Service, and senior directorate officers of the Civil Service Bureau served on the final adjudication panels.

• List of Awardees
• Media Coverage